REFUND POLICY
CANCELLATIONS, RETURNS, EXCHANGES & REFUNDS
Thank you for your purchase from Inez Beauty Brand. We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped we can however, make changes to the mailing address and your email address if they are incorrect. We DO NOT offer refunds after the order has been placed due to the nature of the product.

Inez Beauty Brand is NOT responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions or orders made without using a promotional link. If a 20% sale starts at 12:00 PM EST, and an order is placed at 11:59 AM EST, the discount code will not be honored as the discount code would have been in place at 12:00 PM EST.

DAMAGED, DEFECTIVE OR MISSING PRODUCTS
If your product(s) are damaged, defective, or missing: Email us. Please submit photo images of your package, as well as the contents that are damaged/defective. If you are missing a product, submit an image of the items you received.